SUGAR TOP RESORT REVIEWS - East West Vacation

Aug 2022
Peg H.
We will NEVER forget the view from this 9th story high mountain top condo. It was like being in a small airplane ALL THE TIME! We didn’t want to leave the condo because we just wanted to stare at the view! The condo: We used the large TV in the living room for family NETFLIX viewing; and the TVs in each bedroom for channel viewing. The condo is tasteful, comfortable and extremely practical for a group of three or four. The split bedroom layout gives everyone privacy. It’s a terrific getaway spot; and the large building was not difficult to navigate or figure out. We enjoyed the pool and spa. A great vacation experience!

Sun, Dec 26 – Sun, Jan 2, 2022
Kristin H
Great New Years Get-Away
What a beautiful property! My family has pointed to the top of Sugar Mountain at SugarTop for years and said “One day we want to stay there!” and this was the year I was able to book it. The accommodations were beautiful. Being able to see the ski slope from the windows was an experience. We even were able to celebrate New Years by looking down on the fireworks. We were very comfortable in this unit and wouldn’t hesitate to stay again. The shuttle was always less than 5 minutes away and the drivers were a joy. Thank you for helping make our vacation memorable.

Thu, Nov 11 – Sun, Nov 14, 2021
Christina C
Fall into Winter
Wow, what an amazing view of the NC Mountains. The condo was very neat, clean, and well-stocked except for the towels. The beds were very comfortable! The one request that I would like to make is there to be additional towels. Even though it was just my husband and me, there were only two bathing towels each in both bathrooms. As a female with long hair, I use a towel for my body and hair, so I grabbed a towel out of the second bathroom. If we had had others stay with us, there would not have been enough towels. There was only a supply of two towels to be used in the pool and hot tub as well. Additional ones would have been needed if we had had others stay with us. Thank you for renting the condo to us! We had a great time.

Mon, Mar 29 – Thu, Apr 1, 2021
TAMMY M
Wonderful condo!
This was our second stay at Sugar Top condo. The condo is spacious, neatly decorated, and clean. The mountain views, sunsets, and sunrises are amazing from every room in the condo. The kitchen is stocked with pans, dishes, utensils for cooking. The pool and hot tub were great for the cool weather nights. The washer and dryer are handy too. Easy drive to Grandfather mt, Linville falls and Boone. Overall a great spring break getaway.

Mon, Jan 25 – Fri, Jan 29, 2021
Tammy M
VRBO
My daughter and I stayed here for 3 days to celebrate her 18th birthday. The condo is 2.5 miles up on top of a mountain that overlooks Sugar Mt ski resort. You definitely need AWD if there is any snow or ice. The mountain views are amazing and you can watch the skiers from the breakfast nook. The condo is gorgeous, spacious and clean. There is a Food Lion and Lowes foods nearby, so we were able to shop and cook our meals in the fully furnished kitchen. We hiked Grandfather Mt, visited Apple Hill Farm, and went snow tubing. East-West is the property management company, and they were excellent to work with. They sent me directions and updates on when the condo was available as well as checkout information. A winter storm moved in the day before we were to leave, and they allowed us to book an additional night which was wonderful! They are the best ! Thank you to the family that owns this beautiful condo , we had a great visit!

Thu, Jul 02 – Wed, Jul 08, 2020
Jay W
Vrbo
This condo is gorgeous, not just the views (which are amazing). The owners have themed the condo with bears and big, comfortable furniture. The extra details made this place especially comfortable. From ceiling fans, plenty of hooks, power strips, tv trays, and even a set of binoculars to take in the amazing views, this unit had all the bells and whistles that made it a beary special place to stay. We are booking it again next year.

Stayed Jul 2019
Teresa S. Concord, NC
This condo is on the 9th floor. We were literally in the clouds and often while looking down, were able to see hawks. The condo was clean and nicely decorated. The bath towels were large and soft. The bed and bed linens were extremely comfortable. It is a great place to get away from it all. Within 30 minutes, travelers are able to be in Boone and/or Blowing Rock. It’s a 10 minute drive in to Banner Elk and about a 15-20 minute drive to Beech Mountain. It is also in close proximity to Grandfather Mountain and the Blue Ridge Parkway. From booking to refunding my deposit and several emails in between, Gary was very responsive.

Stayed Feb 2019
Chris T. Myrtle Beach
This mountain top condo was everything we were hoping for and more! It is beautifully decorated for the mountains, well equipped and the views were amazing. We are already trying to figure out when we can go back to enjoy the area during other seasons.

Owner’s Response: Thanks for staying in our condo, Chris – we’re pleased that you folks had a great time and enjoyed your stay. Staying at Sugartop is a huge blessing in any season, and we love sharing our vacation home and helping people to experience a great vacation. Come back anytime!

Stayed Feb 2019
Jerry H.
This place was absolutely perfect! It had everything we needed and more. The master bedroom bed was the most comfortable bed we have ever stayed in. The living room was very cozy and we had a perfect view of our favorite run – Oma’s Meadow! We’ve stayed at Sugar Top once before and thought that was our favorite condo, but this condo was even better. We can’t wait to stay here again!

Owner’s Response: Thanks, Jerry – you were awesome guests, we appreciate your business, and would welcome you and your family back anytime!

Stayed Jan 2019
Nato M. Palm Coast
All the reviews I read were 100% right!!! Me and my family have no any other words to add to these comments. Definitely recommend it. You will have the time of your life. We are already thinking about going back in the summertime. Totally loved it!!! Thank you Mr. and Mrs. Phillips again!!

Owner’s Response: We are so glad you and your family enjoyed your stay, Mrs. Machavariani, and we indeed look forward to your next visit. You were such a pleasure to communicate with, and our housekeeper said you left our condo very nice – thank you! You were the perfect guests!

Stayed Jan 2019
Lori S.
From our initial contact with Gary until we departed from the condo, he was responsive and polite with great attention to detail. When we arrived at the condo it was obvious that same attention to detail was present. The condo was immaculate, beautifully decorated yet still felt very homey. Every need seemed to be anticipated. The drawers and cabinets in the kitchen had pictures in them that showed what went where, which was greatly appreciated. It was a snowy weekend and we ended up staying in and cooking two nights. The kitchen was well stocked with everything we needed. The coffee maker was wonderful. I drink brewed coffee, my husband drinks k-cups and the coffeemaker did both. There were directions in the cabinet door for the coffeemaker, complete directions for the dishwasher and a reminder on the kitchen wall about checking out. All of these directions were great; however, the guest book in the living room was a treasure trove of information. The hall closet was well stocked with spa towels, lockers for the fitness room lockers and again great instructions. We enjoyed sitting at the counter by the window watching the skiers and taking in the beautiful scenery and sunsets.

All in all, it was a wonderful weekend. Our every need seemed to have been anticipated. The condo was even more beautiful than the pictures showed. However, what you can’t see in the pictures was just how clean this condo was. You also can’t feel just how homey it feels. We would definitely stay here again.

Owner’s Response: Thank you so much for your well thought out and generous review, Lori! Denise and I were pleased to share our condo with you and your husband and are so glad that you enjoyed your stay, despite the snowy weather. (We’ve always said that there’s no better place to be snowed in than at Sugartop!) It’s a rewarding feeling when guests notice and appreciate the attention to detail as you do. And we appreciate YOU – you folks left our place extra nice, making for an easy job for our housekeepers. We look forward to any future visits and wish you both a blessed and healthy 2019!

Stayed Dec 2018
Jennifer B.
Based on the pictures provided when we reserved the condo we figured it would be pretty nice. We were overly impressed though. The condo is very clean and well put together. It appears to have new furnishings and upgraded. The weather was not great so being able to stay indoors at such a wonderful location was worth it! We will definitely try to stay here again in the future.

Owner’s Response: We’re so pleased you and your family enjoyed your stay, Jennifer (despite some yucky weather)! That’s one of the things we like about Sugartop – our guests can still enjoy a great place with plenty of amenities should they wish to stay “in” due to a bad weather day. We appreciate your business and leaving our unit so nice. Do return again – you’re always welcome. And Happy New Year!

Stayed Dec 2018
Sola H. Gainesville,ga
My family and I stayed at this condo to go skiing. The condo is 10-15 minutes from sugar Mountain ski facility . The condo was Beautiful. The condo had everything you need. The view out the windows are breathtaking. You can watch the skiers come down the slopes. The banner elk has a wonderful hometown feel. The restaurant were wonderful. The people that worked them were friendly and helpful. We will make this our family tradition.

Owner’s Response: Thank you for staying in our condo and for your thoughtful review, Thomas and Sola! We are so happy that you and your family had such a great time while you were here. We look forward to your return visit anytime. Have a blessed 2019!

Stayed Nov 2018
Bill T.
The condo was immaculate and beautifully furnished and decorated. We enjoyed our six days there taking in the views and relaxing. The owners were great communicators before and during our stay. You won’t find a nicer place to stay in this scenic part of the state.

Owner’s Response: We are glad that you folks enjoyed your stay, Bill – and appreciate having you folks as guests. Thanks for your business and do return anytime!

Stayed Oct 2018
Dale E.
The attention to detail in providing for all of our needs during our stay was greatly appreciated. Your property truly felt like it was our “home away from home”.

Owner’s Response: Thank you Dale – so happy that you folks enjoyed your stay! We welcome your return visit, and hope indeed you make this your “home away from home”. You’ve been a pleasure to deal with, and thanks for leaving things so nice when you left.

Stayed Oct 2018
Steve and Candi L. Mississippi
This condo is absolutely amazing and so are it’s owners,Gary and Denise. They were quick to answer questions and so easy to work with-they emailed back promptly and really cared about making our stay super special. The guest book (created by Gary and Denise) that is available in the condo gives wonderful information about the area, explains how to use the tvs/remotes, and describes check-out procedures. This condo was spotlessly clean and fully supplied from dishes and cookware, to fluffy towels and natural handmade soaps, coffee maker with coffee and even creamer, cleaning supplies, garbage bags and the list goes on! We have never stayed at a place more adequately stocked. The condo is tastefully decorated and has way to many special details to mention. I fell in love with the lamp in the master bedroom. It lights up in the bottom like a tree…you just have to see it! Super cool. The pictures on the website from the inside of the condo are on point but there is no way to fully describe the view from the balcony. It is absolutely spectacular. The shuttle was not an issue for us at all. Every time we left the condo we called the front desk upon walking out of the condo door and the shuttle was downstairs waiting by the time we got down. The shuttle was quick to retrieve us from the parking lot when we returned from our adventures as well. The front desk staff were available to answer questions and guide us on things to do in the area. Overall, this was a top notch vacation site! Thanks to Gary and Denise for sharing their little bit of heaven with us. We will definitely be back!

Owner’s Response: Thank you for such a well thought out and detailed review, Steve and Candi. Denise and I appreciate it very much, as I’m sure future guests will. Helping folks like you to have a great vacation is a joyful experience for us and we feel truly blessed to be able to offer our condo to share with others. It was also fun to get to know you folks through our communications, and we’re grateful that you left our unit so clean. Please do come again – we welcome your visits anytime! Have a blessed rest of the year.

Stayed Oct 2018
Cat B
Weather was lousy. But the space within was so beautiful, inviting,comfortable and well equipped, it could not have been more satisfying. We have used VRBO all over the country. NO where, we have been, have had as clean an environment,as thoughtfully appointed decor and kitchen conveniences, as carefully arranged electrical outlet access and electronic entertainment or as thorough and well explained notes and suggestions for our convenience. These owners truly care about the space they have chosen to share with guests. I felt like a friend through email exchanges and the genuine welcome felt throughout the experience. I hope we were low-pact guest and they are as excited for our return as we! Just incredible!!!

Owner’s Response: Wow – thanks for the kind words and great review, Cat! Denise and I are so happy you folks enjoyed your stay (in spite of the rainy weather). It was a pleasure getting to know you through our communications, and we certainly look forward to welcoming you and Don back anytime in the future. We also appreciate how nice you left our unit (as did the housekeepers). Wishing you safe travels and many blessings!

Stayed Oct 2018
Lori W.
I have always overlooked condos in search of a cabin, but I am so glad I booked this place! We come to this area almost every year and this has been our favorite visit! The owners have been a blessing to work with from the start. The condo is so cozy and the views are spectacular! You can tell that so much thought was put into this place and it’s perfect. It made for a fantastic birthday weekend! Thank you!!

Owner’s Response: So happy you and your family had a great vacation! We loved having you folks, your positive communications, and getting to know you. As you mentioned, we have a lot in common, and look forward to welcoming you back for your next birthday celebration. God bless!

Stayed Sep 2018
Jeff L.
This condo on the 9th floor of a 10 story tower at the top of Sugar Mountain in far western North Carolina, is a wonderful place to get away for a relaxing time in a resort setting. Sugartop condos is a facility with 320 units…and all the amenities that one could wish for including an indoor heated swimming pool, hot tub, sauna and exercise facilities. This condo unit faces west and overlooks both the mountains and the Beech Mountain ski facility. The condo unit itself is a split-plan 2-bedroom, 2-bath unit that is tastefully decorated and as clean and neat as could possibly be imagined. The owners have done everything possible to make one’s stay easy and an unforgettable experience. Everything that one could possibly want has been provided. The stainless steel kitchen, with granite countertops, has every appliance and all the extras that one could want to find in a gourmet kitchen. The unit itself is equally well provisioned, from 3 smart TVs (living room and both bedrooms) to a comfy king size bed in the ‘master’ bedroom and twin beds in the guest bedroom. All towels and linens are provided and there’s a washer and dryer in the unit to allow you to keep your own things clean while you’re there. The views, both from inside the unit (with several windows facing west), and from the outside balcony, accessible from the slider in the living room, provide breathtaking views to be enjoyed.

The “details” are what make this place special….every possible detail that you can imagine in a well equipped home, you’ll find in this rental condo. That includes tasteful decorations and wall hangings as well as comfortable living room furniture. We’d give this unit nothing short of a 5-star rating. Our only concern is that once this place is discovered and enjoyed by others, I’m afraid that it will be fully booked and we’ll not be able to return to it when next we need and want a getaway vacation!!

Owner’s Response: Thank you Jeff and Diane for such a wonderful, well thought out review! Denise and I are so happy that you folks enjoyed your stay and had such a good time! You were model guests as well and left our condo immaculate! It was also a pleasure communicating with you via email and getting to know you in the process. You are welcome back anytime!

Stayed Sep 2018
Pamela G.
This place has the most incredible mountain views and sunsets. Very peaceful. Enjoyed exploring the surrounding area. We did see wild turkey one morning. Gary and Denise are very attentive to making your stay the best they possibly can. They had an informational book with many details that was very helpful. We did have concerns about having to park in a lower parking lot however the shuttle was very prompt and the driver was exceptionally nice. We were sad to have to leave the cooler mountain weather.

Stayed Aug 2018
Lena B.
Our family of 3 enjoyed this great 2br condo. It really had the perfect layout for us! Thoughtful owners make sure you have everything that you need and then some. Comfy beds and sheets and towels. Nice comfy seating to lounge around after exploring the town. The balcony was awesome and has beautiful views of the mountains that seem to go on forever. The complex had great service and shuttle to get you from your car in the lower lots to the entrance. Very friendly people everywhere you turn. Pool area and hot tub also very clean and enjoyable. The condo was super clean and stocked well with kitchen items, etc.. I really can’t say enough good things about this condo and the super nice owners who left us a handwritten note upon arrival. Such a sweet and thoughtful gesture. I would definitely recommend this condo and will look forward to a time when we can return for another stay.

Owner’s Response: Thank you for your thoughtful words, Lena and Jonathan. Denise and I are so pleased that you enjoyed your stay and had such a good time. Vacations are well planned and well deserved and it’s a privilege to be able to help out and see positive results. Please return anytime! ~ Gary & Denise

Stayed Aug 2018
Gary L.
The accommodations were spotless, view was great and the attention to detail in this place is amazing! Having owned a rental cabin in Pigeon Forge, I was very impressed on how thorough the owners are in anticipating their guests needs and providing everything you’d want to make yourself feel at home.
Highly recommend this accommodation!

Owner’s Response: Thank you, Gary! Your review means a lot to us, especially coming from a vacation cabin owner. And thanks for leaving our place so nice – hope you enjoyed your time in the High Country, and that you return soon. You’ll always be welcome!

Stayed Aug 2018
Roy D.
The owners are very responsive and are eager to ensure your stay is enjoyable as is the Sugar Top staff. We really like this area and its proximity to many activities.

Owner’s Response: Thanks Roy – Denise and I are so happy you enjoyed your stay. Hopefully you met up with some old friends and were able to play a couple rounds of golf during your stay. Appreciate your business and hope you return again in the future.

Stayed Jul 2018
Stacy B.
What an absolutely beautiful place to stay. From the wonderfully soft carpet to the most comfortable beds. My family stayed for 3 nights and after being there 5 minutes were ready to stay forever. Such a great location…convenient to everything we wanted to do. The views are beautiful!!!

We can’t wait to go back. The owners really care about their renters and you can tell by the little touches they have put throughout.

Owner’s Response: Thank you, Stacy, for the wonderful review and positive comments! We appreciate your business and hope you and your family return again. It warms our hearts to hear about great vacation experiences in our condo. God bless!

Stayed Jul 2018
Angie B.
Home away from home! Not only are you on top of a mountain – you are above the mountain top – literally in the clouds! Sunsets are gorgeous!!! View – breathtaking! The unit is decorated for comfort – from the bed, to the linens, to the bath towels – top end!! The kitchen is perfect for eating in or just for lunches. We can’t say enough of how beautiful & comfortable this vacation rental is. This is a true mountain experience – so many adventures are near from white water rafting, to hiking, zip-lining, golfing, swimming, exploring many nearby towns, eating establishments, etc. The owners are great – they share so much information not only about the unit but about the surrounding area. We would & will return to this exceptional vacation unit. You won’t be disappointed.
Doug & Angie Brown
Myrtle Beach, SC

Owner’s Response: Thank you Doug and Angie for the great review and feedback! You were model guests, I thoroughly enjoyed our communications, and we welcome you back anytime. So happy you folks were finally able to get away for that well-needed vacation, and that you were able to take advantage of some of the many area activities available. I especially appreciate your family’s dedication and service to our great nation.

Stayed Jun 2018
Melissa N.
Wow! What a beautiful condo! From the moment you walk in you feel right at home with all the beautiful mountain decor! The owners have really thought about every detail in decorating! The carpet is super soft and feels amazing! The appliances in the kitchen are great from the flat top stove to the coffee maker! The bed and pillows were super comfy! The view from the balcony of this 9th floor condo was spectacular! We enjoyed seeing the sunset and also the rain clouds roll in off in the distance of God’s beautiful mountains! The internet service is amazing and super fast internet! The amenities they provide in their condo building were also great! We enjoyed the pool and hot tub! The staff that run the condo complex were all very friendly from the guard at the gate house to the front desk staff and also the shuttle drivers!

There are many things to do in the Banner Elk area! We enjoyed Grandfather Mountain, Linville Caverns and also Elk River Falls! We can’t wait to come back when we can enjoy the ski resort that you can see from the balcony of this beautiful condo!!

Owner’s Response: Thank you, Melissa for the glowing review – Denise and I are so happy that you were comfy and enjoyed your stay. We are also grateful at how nice you left the place – made the housekeeping job a snap. We’d be thrilled to see you and Shane return this winter! Take care and God bless!

Stayed Jun 2018
Joan P.
My friend and I thoroughly enjoyed our vacation on top of the mountain! (We are both widows and love traveling around our state.) This is truly one of the nicest places we have stayed. Thanks to vrbo we will likely never stay in another hotel. The owners just got through remodeling this condo and boy did they do a good job. Very tastefully decorated and really gave you that cozy mountain feeling.

The gentlemen at the front desk were always helpful and friendly. At first I was worried because they said the main parking lot was full but it ended up being just fine because they have a van that picks you up wherever you park and brings you back and forth, even at night. (We were able to park closer the next day, so I think it was just a busy weekend.)

My friend and I are pretty old so we didn’t do a lot of activities other than shopping and dining out. We just liked the atmosphere, cooler weather and all the beautiful views everywhere we turned. We did drive along the Parkway one day, how pretty! We also saw Linville Falls from the Parkway Visitor Center. I wish we could have hiked down to the bottom but I’m afraid we would never make it back up!

I could have stayed in this condo for weeks. It had everything we needed. We also did some cooking one night enjoyed the kitchen. It seemed to have everything but the groceries. It all looked brand new.

The beds were marvelous! The towels were so big and fluffy I think they could dry a whole family with just one! Even the soaps and shampoos were nice. Everything was definitely nicer than a hotel. If our husbands were still alive they would have probably taken advantage of the sauna and steam room down in the lobby. And the golf course at the bottom of the mountain.

I could go on but the main thing is that we will be back, and maybe for longer now that we know how nice everything is. We recommend this condo apartment to anyone who loves the mountains and I don’t think you could find a more comfortable and beautiful place. Views, views views!

Owner’s Response: Thank you so much for the glowing review, Joan! We are pleased with your satisfaction and do indeed hope you return for another (even longer) visit.

PS – you ladies left the place so clean that our housekeeping lady joked that she could be out of a job if everyone was like you two! Thanks!

Much needed escape.

Wonderful!

Great views of surrounding mountains

Great location! Beautiful views! Condo was clean and just as listed. It was very cozy.

Fabulous Views!

Wonderful views and accommodations!

Weekend getaway!

The view of a lifetime!

Outstanding Mountain Views

Great condo…great location!

Sugar Top Mountain Resort

You will not be disappointed!

We loved our stay in the clouds

Great mountain getaway

Amazing views!

Cute and clean

Looking for a great view?

Good location to the slopes.

Perfect views

Great Mountain Stay

Awesome condo !

Great views!!

Highly recommended!

Excellent conditions and location

Room with a View

Wonderful Retreat

We’ll definitely stay there again

Stay at Sugar Top

Pleasant retreat

Beary Attentive to Details

Weekend at Sugar Top

Stunning Views

On Cloud Nine

Absolutely beautiful mountain views!

Excellent Rental Property!

Great views. Unit has everything you need.

Perfect!

Absolutely perfect!

Great view and location

Second Trip

Did not want to leave!

Beautiful, immaculate condo with amazing views!!!

Awesome and Super Comfortable!

Very impressed!

A beautiful condo with breathtaking views of the ski slopes.

Fantastic Place – Would Highly Recommend

Most Enjoyable – Exceeded Our Expectations!

Spectacular Stay with Incredible Views

Wow! What a GREAT place! Never had a better experience!

AMAZING!! Home away from home.

Exactly as advertised

Excellent 2-bedroom condo in the heart of North Carolina High Country!

4.5 incredible views and sunsets

Great comfy cozy condo with AWESOME views!

Great Views & comfortable stay

Beautiful

A comfortable and recently updated condo in a desirable location.

Amazing!!!!

WOW!!! AWESOME!!!

Spectacular views, excellent amenities, great people.

Absolutely breathtaking view and gorgeous condo

Beautiful and relaxing!

Girls trip